Steps to troubleshootis Gmail down? Firstly you should clean your cache and cookies Secondly, open the Chrome browser on your computer. Then, in the upper right corner, click on the three vertical dot icons. Now, move your mouse cursor to another tool and click Clear browsing data. Also, prioritize some time. To delete everything, select Always. Then check the box for cookies and other website data and files and cache files. Now, click the Clear button. On the other hand, You can also visit our website for more information.