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The Privacy Policy

Effective Date: 17. 08. 2021

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1. What is this policy?

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This privacy policy applies to services provided by Dvora Studio("Company") and contains the following information; This privacy policy will describe how the "Company" collects and uses the personal information of users, and what actions the "Company" takes to protect personal information. Users may withdraw consent at any time if they do not want their personal information collected, used, provided, or destroyed. However, if users withdraw, they may be unable to use all or part of the service. Also, the information collected is the minimum information required to provide the service.

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2. Collecting Information

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"Company" collects various data to provide better services to users, including basic information such as users' mobile devices and records of service use and, more specifically, information is collected as follows.

 

Information from platform provider. To optimize the service, the "Company" receives the user's member numbers, and/or social media account, nickname, profile, and friend information used in the platform provider's service from the platform provider(Ex: Appstore, GooglePlay, etc.)("Platform") when the user downloads the application and uses the service.

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Information collected when you use the service. Information on service usage methods, such as the device used, service usage time, usage records, type and price of content purchased, and event participation would be in the range of collecting, during service use. 

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If the user does not register as a member on the "Platform" or does not use a social media account for the service but rather uses a guest account to access the service, the "Company" cannot identify the user solely through data collected while using the service and can only identify users with an account on the platform provider's service or a social media account.

 

3. Use of Information Collected

 

"Company" uses information provided by the "Platform" or collected or recorded while using the service for the purposes of service provision, updates, maintenance, security, and development and provision of new services. Data is also used to provide more relevant customized services (including advertisements) to users.

  • "Company" may display on the service the user nicknames, profiles, and friend information provided by the "Platform" and users may change the display of this information at any time by using the application's feature enabling users to change the display on the "Platform".

  • If users make service-related inquiries via telephone or email, the "Company" may keep records of communication with users to provide answers to those inquiries. Furthermore, the "Company" may use information collected(excluding information of EEA user’s) or provided to update the service environment or quality for users, and automated system that the service is using may analyze users' records of service usage and/or payments to provide individual users with valuable features such as targeted advertisements.

  • If the "Company" uses collected or provided user data for purposes other than those declared in the Privacy Policy, it will declare these purposes to users in advance and receive prior consent.

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4. Shared Information?

 

"Company" does not share data with companies or people outside the "Company" with the following exceptions:

  • If the user agrees. 

  • When external processing is required. "Company" may entrust data processing to its partners or reliable companies in compliance with physical and technical frameworks that follow internal policies (self-regulatory frameworks).

  • If required by law.

 

5. Updating and Deleting Information

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Updating information provided by the "Platform". Users may request updates of their own data from the "Platform" at any time while using the service. Users who are nationals of EU member nations may additionally request access, rectification, adaptation or alteration, transfer or movement of their data, and may restrict or oppose processing or profiling (collectively referred to as "processing", below).

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"Company" has no authority to process data provided to the "Platform" by the user. Therefore, if users request processing of their own data provided to the "Company" by the "Platform", "Company" will inform users that it has no authority to process user data and instruct them to request data processing from the "Platform".

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Updating information collected while using the service.  Users may request updating or processing of their own data from the "Company" while using the service (restricted to nationals of EU member nations) and, unless data must be kept for reasonable business purposes or legal purposes, the "Company" will attempt to fulfill this processing request. Furthermore, this requested user data processing will be provided free of charge so long as it does not require excessive effort to comply, and the "Company" may request verification of user identity before updating or processing the data.

However, the user request may be denied if it is unreasonably repeated, if it requires excessive technical effort to comply (Ex: if a new system must be developed or existing practices must be fundamentally changed), if the request impinges upon others' rights or freedoms, or if the request is extremely impractical.

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When it comes to information termination, copies of user data may not be immediately deleted from service servers even after a user deletes his or her data from the service, to protect user data from accidental or malicious deletion and for maintenance and management of the service. Furthermore, data may not be deleted from backup systems for a certain period of time to comply with laws in the user's country of residence and/or South Korea, where the "Company" mainly located in. In such cases, this data will be deleted without delay once the storage period required by relevant laws has elapsed.

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6. Information Security

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"Company" should make its maximum effort to protect the data in the "Company"'s possession from illegal access, modification, release, or deletion. 

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7. Help

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"Company" does its utmost to protect and safeguard user data. If you have any questions about our Privacy Policy or use of user data or would like to know more, please contact.

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The Privacy Policy does not apply to other sites and other services. Furthermore, the Privacy Policy is subject to occasional change. If changes are made to the Privacy Policy, these changes will be announced to users beforehand, and if these changes are significant, they will be announced via email or push notifications etc.

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